Agency fees, not premiums

Insurance billing software

Insurance billing software for the fees your agency charges directly, not premiums or medical claims. Commercial clients on a risk management retainer pay monthly through your portal, broker and certificate fees are invoiced with reminders, and premiums keep flowing through the carriers.

A short tour of the screens this page describes. It is filmed with our demo pest control company, and every trade runs on the same screens.

  • From $19/month
  • 14-day free trial
  • Same-day US support
Natalia, Pink Upholstery Cleaning
“We run every customer conversation through Smarfle. Texts, emails and reminders are in one place, our customers love paying with Apple Pay, and when we are busy or closed the text bot answers new leads for us.”
Natalia, owner of Pink Upholstery Cleaning, Orlando, FL

Get the insurance app

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Fee billing for an insurance agency in Smarfle, showing retainer charges and broker fee invoices by age
Agency fee retainers and invoices, apart from carrier premiums.

What this billing covers

Searches for insurance billing often mean premium billing or medical claims. Smarfle does neither. It bills the fees your agency charges a client directly, like broker fees where your state allows them and consulting.

Invoicing

Risk management retainers

A commercial client paying a monthly retainer for claims advocacy and loss control subscribes from your portal and is charged each month with a receipt.

Recurring plans

Fees reminded after the due date

Broker and certificate fee invoices that go unpaid are reminded by email and text, so your account managers do not chase small balances.

Automatic emails

Controllers on the copy line

The client's controller receives each fee invoice alongside the owner, which shortens approval for business accounts.

Client records

Fee balances by client

Each client's statement shows retainer payments and fee invoices, and late ones are counted in the aging columns.

Reports

Insurance agency billing features

What it does

  • Broker and certificate fee invoicesWhere your state allows
  • Monthly risk management retainersSubscribed in the portal
  • Overdue fee remindersEmail and text
  • Client fee statementsRetainers and invoices

What it doesn't do

  • Premium billing and collectionThrough the carrier
  • Medical insurance claimsNot a medical billing tool
  • Commission reconciliationUse your agency system
  • Premium finance agreementsThrough a finance company

Insurance agency billing pricing

Every plan covers fee invoices and retainers, and a five-person agency fits on Starter at $99 a month.

Solo

Sole operators getting started

$19/mo

  • 1 user
  • Up to 500 clients
Start Free Trial

Starter

Small teams adding tools and growth

$99/mo

  • Up to 5 users (1 owner + 4 techs)
  • Up to 2,000 clients
Start Free Trial

Most Popular

Professional

Growing service businesses

$199/mo

  • Up to 10 users
  • Up to 5,000 clients
Start Free Trial

Business

Multi-location operations

$349/mo

  • Up to 30 users
  • Up to 10,000 clients
Start Free Trial

SMS, email, AI, and voice are billed pay-as-you-go. See every plan and usage rate →

Questions agencies ask about fee billing

Is this insurance billing software for premiums?

No. Carriers bill premiums; Smarfle invoices only your agency's own fees.

Does it handle medical insurance billing?

No. It does not submit medical or dental claims.

Can commercial clients pay a monthly retainer?

Yes. The retainer is a subscription the client starts online, renewing every month.

Can I charge broker fees?

Yes, where your state permits them, with the disclosure your state requires.

Are unpaid fees followed up?

Yes. Unpaid fee invoices get automatic nudges after the due date.

Does it reconcile carrier commissions?

No. Commissions stay in your agency management system.

Can the client's controller get invoices?

Yes. Add the controller as a contact who receives billing copies.

Can a business pay by ACH?

Yes. Business clients can be switched to ACH, which caps Stripe's fee at $5.

Try insurance agency billing software free

14 days with every feature on your real insurance work. No credit card.